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Corporate Information
As the leading supplier of scientific and medical instruments in Jordan, Al-Faiha has come a long way since its modest origins in 1989.This growth can be attributed significantly to its customer’s loyal support throughout the years. Reacting rapidly to industry and business trends, Al-Faiha now serves the needs of neighboring developing countries of middle-Least region-Iraq,Syria,Qatar,Sudan,Saudi Arabia, Libya and Lebanon.
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To gurantee only the highest quality products for its customers, Al-Faiha is meticulous in the selection of its supplier partners.Through these partnerships. Its extensive managerial experience , its well developed operations and logistics, plus a professional , well-trained and customer-driven sales team, Al-Faiha can boast a proven tarck record in the handling of multi-million dollar projects.
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Product and Service
Scientific and Medical Instrumentation has been, and continues to be, the basis of Al-Faiha considerable reputation. This has resulted in the Al-Faiha being distributor of
choice in the region for many internationally renowned
manufacturers. Target Markets include laboratories of forensic, educational, general manufacturing, pharmaceutical , chemical and waste water treatment
Each discipline is individually served through specialist sales and support which is intended to provide solutions to meet clients specific technical challenges and not simply order-take . This approach has
generated a spirit of partnership and trust on which the company’s future is based.
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Technical Expertise
Regular in-house training ensures that our sales and service team is well prepared to present our clients with the most current technical sales information and a full service and support capability. Such knowledge and skills instills customer confidence in our ability to provide timely, on-site
repairs and maintenance to ensure minimal disruption or down-time to their operational procedures. In addition to this repair and maintenance , our fully equipped service department is capable of providing advice on products, problem solving , technique improvement , project planning and site management to include installations , commissioning , modifications and general supervision.
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Location and Facilities
Al-Faiha offices, logistics and service facilities are located
in and around Amman, the capital and around Amman, the capital and commercial center of Jordan.
Warehousing is situated on the outskirts of the city. To provide the optimum support to its customers,
this large facility is generously stocked to suit customer needs. The computerized inventory control
allows stock monitoring and automatic re-ordering based on historical sales patterns or specific,
pre-agreed customer needs. All is designed to provide the ultimate in customer support locally.
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Our Vision and Mission
We aspire to become a regional leader as measured by quality, service,
profitability and growth. We are focused on key predetermined goals and strive to build our market share in these regions. |
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Recent Situation
Despite the recent economic and regional challenges, Al-Faiha has performed well. The company is well resourced, both structurally and financially. Through its management skills and committed workforce, it has been able to successfully compete against a backdrop of stiff competition both domestically and from neighboring countries. This success has allowed the company to adopt a positive approach to stock holding and rotation, resulting in ever improving customer service. |
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The Future
With over two decades of successful business development,
Al-Faiha plans to utilize its core skills to expand further into the vast market for genetic
and human identification solutions. In addition, the company’s international ambitions include
further development of its existing presence in neighboring countries. |
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